Shipping policy
Effective Date: May 1, 2026
At JW Designs, each product is manufactured in small batches and inspected before shipment. Because our products are made in-house rather than mass produced, processing times may vary depending on current production schedules and order volume.
We are committed to providing accurate communication, careful packaging, and reliable shipping for every order.
Quick Links
Processing Times
JW Designs products are manufactured and prepared for shipment after an order is placed. Processing times depend on product availability, production schedules, and current order volume.
Most standard products are typically processed within several business days. Custom projects may require additional production time depending on design requirements and customer communication.
If an order requires additional time, JW Designs will provide updates as needed.
Shipping Methods
JW Designs uses reliable shipping carriers selected based on package size, destination, and service availability.
Available shipping options and costs are displayed during checkout.
Free shipping promotions, when offered, apply according to the terms displayed on the website at the time of purchase.
Tracking Information
Once an order ships, tracking information will be provided when available.
Customers are responsible for monitoring tracking information and ensuring someone is available to receive packages when appropriate.
Shipping carriers are responsible for final delivery once a package has entered their system.
Packaging Standards
JW Designs products are packaged with care to help protect them during transit.
Packaging methods may include protective materials, foam, inserts, and reinforced shipping materials selected based on the product and shipping requirements.
Each order is inspected before shipment to help ensure it meets JW Designs quality standards.
Shipping Damage
While JW Designs takes precautions to protect every shipment, damage can occasionally occur during transportation.
If your order arrives damaged:
- Take photos of the package and product before discarding packaging materials.
- Contact JW Designs as soon as possible after delivery.
- Provide details and photos so we can help determine the appropriate resolution.
For additional information, please review our Refund Policy.
International Orders
International shipping availability may vary based on product type, destination, and shipping requirements.
Customers are responsible for any customs fees, duties, taxes, or additional charges required by their destination country.
Contact JW Designs
Questions regarding shipping or an existing order can be directed to:
JW Designs LLC
Website: jwdesignsmfg.com